Terms & Conditions

Membership Conditions
General
  • Hilton Premium Club is a program that offers dining, accommodation and other privileges at Hilton Garden Inn New Delhi/Saket DLF Place and participating Hilton Hotels in India.
  • The membership term (validity period) shall be for a period of 12 calendar months from the date of the issuance of membership.
  • The Membership Card and the Certificates have no cash value and cannot be traded. Membership is not transferable and the Member must be 18 years of age or above to join the program.
  • The total amount of the membership fee will be refunded, provided the membership has not been used and the refund is requested by the Member within 15 days of acceptance of the membership. Refund will only be made after the receipt of the membership card, all the certificates and a written cancellation request.
  • Member benefits cannot be used in conjunction with any other discounted offer.
  • Hilton Hotels in India reserve the right to add, modify, withdraw or delete any of the benefits, rules, terms and conditions or the duration of the program, with or without prior notice. All decisions in this regard will be final and binding on the member of the program.
  • Fraud or abuse concerning the program membership is subject to appropriate administrative and / or legal action, including termination of the membership.
  • Should for any reason, the Hilton Premium Club membership is discontinued, the Hotels included in the program shall have no liability, financial or otherwise to the Member.
  • All taxes shall be borne by the Members or the User of the benefits and all bills must be settled at the time of departure.
  • All disputes will be settled by arbitration, with the Arbitrator being the General Manager of the Hotel.
  • Discounts and certificates are not applicable during Christmas, New Year and special events as decided by the Hotel or any other public holiday as specified by the Hotel.
Dining And Accomodation
  • To avail the dining discounts other than the single diner discounts, the requirement is a minimum bill amount of Rs.500. This discount can only be availed on the total food order and only one card can be presented per table / per visit.
  • Discounts cannot be given in conjunction with any other special promotion or offer.
  • Children above 5 years of age are included in the total guest count for the purpose of calculating discounts.
  • A valid Membership Card must be presented to avail the discounts and benefits.
  • All room reservations are subject to advance bookings and allocation availability. Special rates will not apply on bookings made through Travel Agents or on other promotional or corporate rates. Blackout dates for room reservations apply.
  • Amendments/ cancellations of room reservations must be made with a 72 hour prior notice. The Hotel's policy on cancellation will apply.
  • The value of the specific discount shall not include any applicable taxes.
Gift Certificates
  • All certificates enclosed are for one time use only, must be surrendered at the time of arrival, have to be utilized in full and cannot be used in conjunction or exchanged for cash or any other services.
  • The benefits as given in the gift certificates are accompanied by the terms and conditions given on the face and on the reverse of the certificate. The certificates are valid strictly as indicated, and cannot be extended or re-validated.
  • Certificates used for reservations which are not amended or cancelled even if not used cannot be used again and will result in the cancellation of the certificate.
  • Some certificates are for Members use only and some can be gifted. This is mentioned on the terms of the certificate.
  • Complimentary cake and wine will only be available at the restaurants provided a reservation has been made 48 hours in advance.
  • In the event that the certificate(s) is / are lost, it/ these cannot be replaced or the money refunded.
Privacy Policy

The Membership Program is operated by TLC Relationship Management Pvt. Ltd. (TLC®). TLC® and group companies will have access to your personal information which is governed by our Privacy Policy available at www.privacypolicy.co.in. With the acceptance of this offer, the individual agrees to be contacted by Telephone, SMS, Email and Letters for promotional content.

Terms and Conditions

Please click here for detailed terms and conditions of membership. Membership to this program and the members thereof are governed by the Privacy Policy available here.